FAQ
If a question is not here, write the desk. Do not invent a rule from a chat rumour.
Create an account, click the verification link in your email, then log in. Send USDT on the TRC20 network to the dedicated address shown in Deposit. After the credit appears, open Plans and invest an amount inside the published min/max band. The full sequence is on the Get started page.
USDT is Tether. TRC20 is the token standard on the Tron network. ExoYield credits only that combination. The same ticker on Ethereum (ERC20), BNB Chain (BEP20), or other networks is a different transfer and will not credit automatically.
The site is served over TLS. Passwords are stored hashed. You can enable Google Authenticator 2FA in Security settings. Deposit addresses are unique per account. These are ordinary web-app controls. They do not remove investment risk or chain-send risk.
KYC is optional at the start. Unverified accounts can invest up to $5,000.00 in total. Verification is required if you want to go above that cap. Submit documents from the KYC page and wait for desk review. Fake documents delay the account, they do not speed it up.
Open Security in the dashboard, start enablement, scan the QR code with Google Authenticator or a compatible app, and enter the six-digit code. Store backup codes offline. Do this before the first withdrawal.
Desk review is typically 24–48 hours. After approval, the send is a Tron network transfer and usually appears in minutes, longer if the network is busy. The review clock starts when the request is complete, not when you first thought about withdrawing.
Share your referral code. When a referred account invests, you earn 10% on level 1, 5% on level 2, and 2.5% on level 3, according to the live settings. Level 1 is a direct signup. Levels 2 and 3 are the people they bring. Referrals are not a substitute for understanding the plan you yourself hold.
The $100 bonus is attached when the wallet is created at registration. It stays locked until deposits arrive. Each completed deposit unlocks bonus equal to 50% of that deposit, until the $100 is used. Example at 50%: a $200 deposit can unlock the full $100. The bonus cannot be withdrawn on its own.
ExoYield does not add a separate deposit or withdrawal commission on top of the plan. You still pay Tron network fees to the chain when you send or receive USDT. Those fees are not income to the desk.
Yes. Each investment is a separate record with its own duration and daily target. Available balance is shared. Do not stack plans until you have watched at least one payout cycle.
No. Figures on plan cards are targets used by the payout engine. Markets, operations, lock-ups, and regulation can change the outcome. Past payouts do not bind future payouts.
Market risk in the book that funds payouts. Lock-up risk for the plan duration. Operational and security risk on any hosted platform. Regulatory change. You can lose some or all of the capital you send. Only allocate money you can leave locked and can afford to lose.
The desk describes a diversified book: liquid crypto trading, staking and liquidity venues, and cash for withdrawals. The strategy page is the written version. It is not a daily look-through of every position.
Open a support ticket with the transaction id, asset, and network. Recovery is a best-effort review, not a right. Prevention is cheaper: check the network selector twice.
Name the step, the transaction id if you have one, and the username. Vague tickets take longer.
Contact the desk